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fREQUENTLY ASKED QUESTIONSRegistration:
Event:
Other:
REGISTRATION
1. How do I know if my child is registered?
If you have registered
online by credit card
, you should receive an automatic response with details,
please bring this to the event
.
When you enter more than one child, you may just receive one set of receipt / e-ticket but with right amount of how much you have paid (for 2 - 3 children). That means your children are entered successfully.
If you do not receive receipt then your payment has not gone through, or the e mail address you have typed was wrong. Do a search on registered entrants list on
"
Entrants directory
If you
mail an entry in,
you will receive a mailed
response within 1 week IF YOU sent in a stamped addressed envelope
, otherwise there is no registration / confirmation reply.
2. What shall I do, if the automatic response for online entry confirmation do not appear in my inbox?
-
The e mail address you typed in probably had a small error!!!
-
Check the entrants directory
.
The successful online entrants will be shown on the competitor list.
-
If you do not find your entry,
search by childs First name
- as sometimes this is entered in the wrong field.
-
If your entry is not coming up after search, that means your entry has not gone through for some reason and you need to enter again or contact us info@kidsbikejams.co.nz.
3. What age category can my child enter??
As this is NOT a race, we are pretty flexible. Less confident children can enter a younger age category and parents can go with them, in which case they and the child will need to bike at the back. If your child is 6 years or younger they MUST have an adult with them and do the 6yrs and under category. For a number of reasons, we prefer that children do'nt go up an age bracket.
4. Can we enter on the day?
NO, we have to ensure we have enough medals, certificates and goodies packs and therefore need to know in advance how many children will be participating.
5. Can I get refunds?
Up to early bird date there will be $10 refund, after which there is no refund. The reason being that we will have incurred all our costs- registration, administration, plus medals, waterbottles, goodies packs are all ordered.
6. What age can my child be to enter?
Normally the youngest age is 4 years and oldest 13 years, the important things are the child can ride a two wheeler, and if they are 6 yrs or under an adult MUST accompany them, If they are over 13 years thats fine, its not a race so really doesn't matter!
7. Do adults need to enter/register?
No. Adults can follow their kids on the course and there is no need for adults to enter or register in any way.
NB: Adults (and kids) have to ride at the back of the group.
EVENT
1. How long is my course?
The courses vary in length at the different locations, and also from year to year. There are three categories: parent and child 5 to 6 years - approximately 2.5 - 3 km, 7 to 10 years - 4.5 - 7 km, and 11 to 13 years - 9.5 - 10.5 km. The terrain has more of an effect on the difficulty of the course than the actual length, so check out the pages for the different event locations.
CHRISTCHURCH ; NAPIER ; ROTORUA ; WELLINGTON ; AUCKLAND ; PALMERSTON NORTH; DUNEDIN
2. What time do we have to turn up on the day?
At all events except Christchurch and Wellington; 9 years and over register at 9.30-10.10am, 8 years and under 10.30-11am.
Wgtn / ChCh - check out the relevenat event pages
3. When does each age group start?
Because every course is different, the number of kids at each centre and each age group varies, we cannot give definite start times however
the order is
: 1. - 11 yrs and over 2. - 9/10 years 3. - 7/8 years 4 .- 6 years and under.
4. Can girls ride with boys??
Yes if they wish, alternatively girls go after the boys in their age category.
5. Why are there no placing prizes?
The main goal of the jams is to encourage kids to bike and for it to be enjoyable.
It is generally only the top 5-10% of kids who are good enough to seriously "worry"about winning. This event is aimed at all 100% of kids who participate and we want them all to get a personal sense of achievement by finishing the course and enjoying it.
6. Skills competitions - what are they??
They are different at each event and are for the kids 10 years and over who want to see how "good" their skills are compared to others!
7. Wet weather - no cancellations..
MT Biking is an all weather activity and kids love mud, so we dont cancell because of rain, and recomend water proofs, gum boots etc!!!
OTHER
1. What sort of bike can my child use??
Any two wheeler kids bike, provided it has good brakes,"knobbly" tyres and NO trainer wheels.
2. Where can I get the bike checked?? Do I need to get a written proof from the shop??
Any bike shop should be able to do a quick (free or low cost) check on brakes, tyres, head set, gears, BUT any work required will need to be paid for. There is a list of recommended bike shops,
if however, none of these are near you please go to your local bike shop.
NO! We don require any written proof from the shop.
3. Other questions?
If you cant find an answer to your query here or on the rest of the site, you can email us enquiry@kidsbikejams.co.nz (please allow a couple of working days for a reply)
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